EGUIDE:
AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
VIDEO:
In this video, Computer Weekly's editor-in-chief, Bryan Glick, discusses what's happening in security according to our 2018 IT Priorities survey taken by over 250 IT decision makers and managers.
EGUIDE:
In this e-guide, we shine the light on the state of IT service management (ITSM) and the framework upon which it is effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is being changed by machine learning, how it can be used in the cloud and the datacentre, and the role ITIL could play in digital business transformation.
EGUIDE:
Every year, Computer Weekly conducts a large-scale survey of our readers to find out their IT spending priorities for the year ahead – it's always an interesting take on what's happening in IT departments around the country because it's coming from the leaders making those technology purchasing decisions.
EZINE:
In this week's Computer Weekly, we announce our annual list of the 50 most influential women in UK technology. Meet the winner, Debbie Forster, CEO of Tech Talent Charter, and find out who are this year's five rising stars. Also, our latest buyer's guide looks at the latest developments in robotic process automation. Read the issue now.
EGUIDE:
In this infographic, we take a look at what IT departments are investing in, how IT departments will evolve over the next 12 months and which sectors will see the biggest budget increases. Survey results taken from the 2019 IT Priorities survey carried out by ComputerWeekly.com, ComputerWeekly.de and LeMagIT.fr.
ESSENTIAL GUIDE:
This guide from CEB, a membership group for business leaders, offers research-based advice for CIOs on how to drive the digital strategy in their organisation.
EGUIDE:
In this e-guide, we look at why organisations lack basic prevention, detection and response capabilities. Also, while mastering security basics should always be a top priority, the challenges in securing critical infrastructure and the internet of things provide ample opportunity for further professional development.
EGUIDE:
In this e-guide we discover how software asset managers are coming up with new ways to give employees freedom and flexibility whilst keeping the ability to easily audit what is being used on-premise and in the cloud as well as what is no longer being used.