EGUIDE:
Inside this guide, you'll find an overview of the career and salary trends we're seeing in APAC as well as a breakdown of the results from ANZ, ASEAN and India so you can see for your location which job functions are getting paid what, what IT professionals are thinking in terms of career, and their salary expectations for the next 12 months.
EZINE:
In this issue of CW Europe, we look at analysis by a Dutch newspaper which discovered that government-controlled IT projects in the Netherlands go over budget by 40%, on average. We also find out how Berlin's Digital Career Institute is building web skills among refugees and the unemployed across Germany.
WHITE PAPER:
This white paper explains how MicroStrategy's enterprise strength, scalable platform and self-service technology enable organizations to achieve pervasive BI at the lowest industry ownership costs.
WHITE PAPER:
In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand.
WHITE PAPER:
This white paper will discuss the impact of Tier 1 systems on IT departments in terms of ongoing maintenance, demonstrating that Tier 1 systems make many IT tasks easier, ranging from new-report generation to user training to upgrade management.
WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
CASE STUDY:
The IT department of T-Com Human Resources was faced with the challenge of training 140,000 employees to perform reporting processes for their own business travel as quickly as possible. Read this case study to find out how T-Com found their way to datango in their search for a customizable context sensitive online help system.
EZINE:
In this week's Computer Weekly we revisit subpostmaster grievances with the Post Office's IT. Despite years of allegations that the Horizon transaction processing system was at fault for many accounting shortfalls, the Post Office unrelentingly defended it. Read the issue now.